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Customer Success Manager – Job Description

Reporting to Head of Customer Success

Based in our London office

About the Role

As a CSM at Pugpig, you’ll be working hands-on with some of the world’s leading media brands to be their trusted advisor on all things digital publishing. You’ll work with customers from the very start of their Pugpig journey, setting goals and helping them onboard, as well as managing the customer through their whole lifecycle, conducting regular business reviews, discussing new ideas and being their go-to person for our product. We’ve recently restructured the company to enable us to grow and place a greater focus on customer success so it’s a really exciting time to join us.

Key responsibilities:

About you:

About Pugpig

If this role sounds like a great fit, get in touch with us, we’d love to hear from you!