Register for the Pugpig Customer Summit 2025

Join us in London at this year’s Customer Summit for an afternoon packed with insights, ideas, and conversation. You’ll get the lowdown on our upcoming roadmap priorities and hear directly from some of the biggest names in media as they share how they’re driving engagement and getting the most out of their apps.

After the sessions wrap up, stick around for a drink (or two) and some food. It’s the perfect chance to catch up with other Pugpig publishers, swap tips with industry peers, and chat with the wider Pugpig team in a relaxed setting.

If you can’t make it to London, don’t worry – you’ll still be able to join the sessions remotely and be part of the conversation

Agenda

13:30 GMT
Arrive at Pugpig HQ and grab a coffee

14:00 GMT | 9:00 ET
Welcome and a quick update from Jonny

Jonny kicks off the day and we welcome our remote attendees

14:20 GMT | 9:20 ET
When AI Overviews is the front page: The future of audience discovery in the post-search era

AI platforms and ecosystem expert, David Buttle, will give an update on how AI-driven search is reshaping visibility, traffic, and commercial strategy – and what it all means for publishers heading into 2026.

14:50 GMT | 9:50 ET
Quick break

15:00 GMT | 10:00 ET
Stripe billing mini masterclass

Sam Lockwood from Stripe will talk about how billing models, pricing structures, and subscriber data can come together to make a more effective subscriptions strategy.

15:30 GMT | 10:30 ET
AI and media technology

Pugpig CTO, Jon Marks, will be sharing his thoughts on how AI and associated technologies will change the way people will consume media in the coming years – and in particular how our apps will evolve as a result.

15:50 GMT | 10:50 ET
Quick break

16:00 GMT | 11:00 ET
Pugpig product update and roadmap prioritisation session

Pugpig Product Director, Emillie Ruston, gives us an in-depth walk through of our newly-released features, sharing updates and insight to help you get the most out of our platform. We’ll also be outlining our product priorities for 2026 – you’ll get the opportunity to have your say and help shape our product roadmap.

16:30 GMT | 11:30 ET
In conversation with Katie Vanneck-Smith, CEO, Hearst UK

Katie will talk us through how Hearst UK has focused their efforts on value rather than scale, identifying their most loyal readers and building more valuable relationships with them through engagement, subscription and membership.

17:00 GMT | 12:00 ET
Close

Jonny wraps us up ready for the next part of the event – joining The Media Collective for drinks and snacks.

17:10 GMT
The Media Collective drinks kicks off

We’ll be joined by a great mix of industry voices for a relaxed evening of drinks and networking.